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Participant
Oct 3, 2024 10:09 AM UTC
Question

Cancelamento e reembolso

Fiz assinatura anual hoje, por engano e fui cobrada, quero cancelar e solicitar o reembolso. Como devo fazer?

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1 reply

Amal.
Legend
Oct 4, 2024 11:15 AM UTC

Hi @camila_9021

 

I hope this message finds you well! Thank you for reaching out regarding your refund inquiry.

The eligibility for a refund is contingent upon the timing of your cancellation and the specific type of subscription you have purchased. To better assist you, I recommend reviewing our help article, which provides comprehensive information about the refund process and eligibility criteria. You can access it here: Adobe Refund Help Article.

Regards

Amal

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