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camila_9021
Participant
October 3, 2024
Question

Cancelamento e reembolso

  • October 3, 2024
  • 1 reply
  • 188 views

Fiz assinatura anual hoje, por engano e fui cobrada, quero cancelar e solicitar o reembolso. Como devo fazer?

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
October 4, 2024

Hi @camila_9021

 

I hope this message finds you well! Thank you for reaching out regarding your refund inquiry.

The eligibility for a refund is contingent upon the timing of your cancellation and the specific type of subscription you have purchased. To better assist you, I recommend reviewing our help article, which provides comprehensive information about the refund process and eligibility criteria. You can access it here: Adobe Refund Help Article.

Regards

Amal

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