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Participant
Aug 13, 2024 2:41 PM UTC
Question

CANCELAMENTO URGENTE

Preciso cancelar urgentemente!!! Estão debitando do meu cartão e não uso o aplicativo nem tão pouco precisarei usar!!! Já paguei várias faturas e mesmo assim a opção cancelar nunca está disponível!!!!!

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1 reply

Inspiring
Aug 14, 2024 6:22 AM UTC

Hi @roberta_2422

 

I hope you're doing well, and thank you for reaching out!

 

I checked the Adobe account linked to your Adobe ID and found an active plan for Acrobat Pro - desktop application.

 

To resolve this issue, I recommend contacting our billing team directly. You can do so by visiting Adobe Support and clicking the "Contact Us" button (dotted icon) in the lower right corner.

 

Thanks again for reaching out, and I hope this helps!

 

~Amal

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