Skip to main content
Participant
June 15, 2025
Answered

Cancelar assinatura

  • June 15, 2025
  • 2 replies
  • 410 views

Quero cancelar a assinatura que foi renovada automaticamente sem eu solicitar. 

Assinei só por um mês e renovou automaticamente, porém não preciso mais. 

 

Não encontrei opção nenhuma para cancelar no aplicativo.

Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

To know more about the cancellation and refund process, please check the help article https://adobe.ly/46shrBC 

 

~Amal

2 replies

Participant
September 6, 2025

Quero cancelar a assinatura que cobrou sem eu pedi por favor 

Gasto muito com remédios sou deficiente 

Me ajuda 

Cancelem 

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
September 8, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

To know more about the cancellation and refund process, please check the help article https://adobe.ly/46shrBC 

 

~Amal

Amal.
Community Manager
Community Manager
June 16, 2025

Hi there,

 

Hope you're doing well, and thanks for reaching out.

 

I've shared your request with our billing team for review. Once the plan is cancelled, you'll receive a confirmation email.

 

Let me know if you have any other questions in the meantime.