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Participant
Jun 15, 2025 5:30 PM UTC
Answered

Cancelar assinatura

Quero cancelar a assinatura que foi renovada automaticamente sem eu solicitar. 

Assinei só por um mês e renovou automaticamente, porém não preciso mais. 

 

Não encontrei opção nenhuma para cancelar no aplicativo.

Amal.
Amal.Correct answer
Legend
Sep 8, 2025 8:48 AM UTC

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

To know more about the cancellation and refund process, please check the help article https://adobe.ly/46shrBC 

 

~Amal

3 replies

Participant
Sep 6, 2025 11:21 AM UTC

Quero cancelar a assinatura que cobrou sem eu pedi por favor 

Gasto muito com remédios sou deficiente 

Me ajuda 

Cancelem 

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Amal.
Amal.Correct answer
Legend
Sep 8, 2025 8:48 AM UTC

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

To know more about the cancellation and refund process, please check the help article https://adobe.ly/46shrBC 

 

~Amal

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Amal.
Legend
Jun 16, 2025 4:25 AM UTC

Hi there,

 

Hope you're doing well, and thanks for reaching out.

 

I've shared your request with our billing team for review. Once the plan is cancelled, you'll receive a confirmation email.

 

Let me know if you have any other questions in the meantime.

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