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D
donna_1204
Participant
February 17, 2025
Question

Cancelation

  • February 17, 2025
  • 1 reply
  • 96 views

I have canceled my subscription, but still taking it from my account. I need this put back and stopped immediately 

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
February 19, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have checked the Adobe account linked with the Adobe ID you are using on this community and found that your subscription to AI Assistant is still active.

I have shared the details with our billing team, once the plan gets canceled you will be notified over email.

 

 

 

 

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