Cancelei a assinatura antes de vencer os dias grátis e não tive o estorno no cartão de crédito.

2 replies
464 views
Translate

Cancelei a assinatura e não recebi o estorno no cartão

AI Assistant

This topic is closed to new replies. Start a new post to keep the conversation going.

D

Danyell368130779qneAuthor

Participant

Já esperei até a segunda fatura pro dinheiro entrar até a segunda fatura e não foi feito o estorno. Tô precisando muito desse dinheiro. Preciso q vcs da Adobee ajudem Pfvr🙏🙌.

Translate

Souvik Sadhu

Legend

Hi @Danyell368130779qne,

Hope you are doing well. Thanks for writing in!

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (https://adobe.ly/4d6kNfa)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4d6kNfa)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

-Souvik

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.