Skip to main content
L
leobotafoguense
Participant
August 24, 2024
Question

Cancelei o plano em período experimental e foi cobrado

  • August 24, 2024
  • 1 reply
  • 145 views

Fiz uma inscrição no período de teste gratuito e cancelei no mesmo dia, já que no aplicativo estava constando que se cancelasse antes desse período acabar não viria cobrando, e mesmo assim me cobraram 

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
August 28, 2024

Hi @leobotafoguense

 

I hope this message finds you well, and thank you for reaching out.

 

I’ve reviewed the Adobe account associated with the Adobe ID you’re using on this community, but I wasn’t able to locate any active subscription. If you used a different email address to purchase the subscription, please share it with us, and we’ll be happy to assist in tracking it down.

 

~Amal

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices