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brendon_5440
Participant
November 6, 2024
Question

Canceling Subscription

  • November 6, 2024
  • 1 reply
  • 175 views

I canceled my subscription a while ago but i keep getting charged CAD37.27. At first i thought it was because i opted for the 1 year subscription but its been over a year now and i still get charged. What maybe the issue?

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
November 6, 2024

Hi there,

I hope you’re doing well, and thanks for getting in touch!

I checked the Adobe account linked to the email on your community profile, but I couldn’t find any active paid subscription. If you’re using a different email for your Adobe account, could you please send it to me in a private message? so I can check it further.


~Amal

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