Canceling Subscription

Question

I canceled my subscription a while ago but i keep getting charged CAD37.27. At first i thought it was because i opted for the 1 year subscription but its been over a year now and i still get charged. What maybe the issue?

Amal. · Answer

Hi there,I hope you’re doing well, and thanks for getting in touch!I checked the Adobe account linked to the email on your community profile, but I couldn’t find any active paid subscription. If you’re using a different email for your Adobe account, could you please send it to me in a private message? so I can check it further.~Amal

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