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Emmai23201425dfje
Participant
February 17, 2022
Question

Cancellation

  • February 17, 2022
  • 1 reply
  • 345 views

I cannot cancel my subscription. I click all the right buttons. It takes me to my apple subscriptions, but Adobe doesn't pop up.. yet my card is charged for a subscription. 

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
February 17, 2022

Hi @Emmai23201425dfje 

 

As mentioned that you are not able to see the subscription but you are getting charged. Make sure that email is same on which the subscription is purchased. Here is a discussion link that you can refer to: https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m-p/12501984

 

Let us know if that helps.

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