Cancellation

Hello @josephh57937909,

Hope you are doing well. Thanks for writing in!

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/4bT15Ce)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4bT15Ce)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Hope this helps.

Thanks,

Souvik.

Hello @27216540 

I hope you're doing great, and sorry for the trouble.

As checked, I cannot see any active subscription linked to this email. If you've purchased the subscription through any other email address, kindly share it with me via private message.

To send a private message-

• Click on my name. 
• In my profile, click on the "send a message" option on the right side of the screen.

However, 

for cancellation and refund, please refer to these articles: -

For Desktop applications: 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

For Android
Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)
Initiate refund from the store: Request a refund on Google Play - Google Play Help.

For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)
Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let us know if this helps.

Regards,

Krutikka

Hey, Please refresh the browser window and check again.

Hi - my account is  - I don't know what it is showing on here 

thanks

sikon

PLI removed by the Moderator.