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다
다연32065110kdh1
Participant
September 4, 2023
Question

Cancellation

  • September 4, 2023
  • 1 reply
  • 218 views

Hi, I'd like cancel to my plan.

31,aug,23 I started to use the adobe acrobat reader APP for free. I tried to cancel my plan. But I can not. 

PLEASE CANCEL THIS

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
September 29, 2023

Hello @다연32065110kdh1,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

 

Hope this helps.

 

-Souvik

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