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R
raniak34236176
Participant
December 29, 2018
Question

Cancellation

  • December 29, 2018
  • 2 replies
  • 704 views

Can you please cancel my account?

This topic has been closed for replies.

2 replies

Adorobat
Adorobat
Participating Frequently
December 31, 2018

Hi raniak, edwardf,

As per the issue description mentioned above, you would like to cancel your subscription, is that correct?

Refer to the steps given in the following link to cancel your subscription:

Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Refer to the following help document for subscription and cancellation terms:

Adobe Subscription and Cancellation Terms | Adobe

If you are still facing issue, please contact support using this link: Contact Customer Care

Thanks,

Shivam

R
raniak34236176Author
Participant
December 31, 2018

Hi,

I tried to cancel my plan via all the possible steps in the below e mail, still not possible.

Every time it directs me to customer support, and when I click on the link it takes me to the forum. I have been trying for the last 3 days with no hope.

Its really upsetting.

Kind regards,

Rania

Sent from my iPhone

Adorobat
Adorobat
Participating Frequently
January 1, 2019

Hi Rania,

I have sent you a private message regarding the issue, please check the inbox for the same.

Thanks,

Shivam

E
edwardf980371
Participant
December 31, 2018

I did give authority to charge my deb card $39:95 for this purchase I want my money refundEd immediately to my debit car. I didn’t order any subscriptio.

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