Cancellation Fee to Outdated Card

Question

I didn't update the card info before I cancelled and now I don't know how to do that. I'm willing, able to pay and I don't want any problems.

jane-e · Accepted Answer

@Stuart25370366uwr1 wrote:I didn't update the card info before I cancelled and now I don't know how to do that. I'm willing, able to pay and I don't want any problems. If you are trying to pay money that you know you owe, contact Adobe Customer Care directly:https://helpx.adobe.com/contact.html?rghtup=autoOpen  If your browser blocks auto-open the Chat window, try these tips:https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  You can also send tweet to @AdobeCare. Do not respond to anyone who sends you a PM purporting to be Adobe, as they are most likely scammers.~ Jane

Souvik Sadhu · Answer

Hello Stuart,

I hope you are doing well. Per the description, I understand that you want to update your billing information.

You may refer to the given link to learn more about updating billing information:

Update credit card and billing address (adobe.com)

Let me know if this answers your query.

Thanks,

Souvik.

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