Good morning. I have been trying to cancel my free trial and when you push cancellation it still shows that the subscription is active? Is there any phone number or email that I can speak to someone directly because I do not warrant to be charged for a subscription that I have canceled in a timely manner.
Hello Betina,
I hope you are doing well. Sorry for the trouble.
Since this is a mobile-based subscription, your store operator would be the best point of contact to start with the refund process.
You may refer to the link for more:Manage subscriptions — Acrobat for iOS Help (adobe.com)
Let me know if it helps.
Thanks,
Souvik.
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