Cancellation of subscription

Hi,

We did check your account status through the registered email on Adobe. We couldn't find any subscription registered under your account.

In this scenario, what we assume is that, email address initially used to register the for subscription is a different than this one. 

Is there any other email you could probably think of? Please share it with us via private message.

To initiate private message:

1- Click on my profile icon

2- click on Send message at upper right corner.

3- type your message and send.

Thanks,

Akanchha