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Participant
January 13, 2022
Question

Cancellation of subscription

  • January 13, 2022
  • 1 reply
  • 422 views

I also definitely canceled the free trial subscription after downloading the app and using it for a day a few days ago. However, when I looked at my account today, I saw that the premium subscription was paid. I don't use this app, and I don't need an annual subscription... Please give me a refund. I'm sorry for bothering you.

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1 reply

Participant
January 14, 2022

I am having the same issues.  I get a message that I have to cancel it through Samsung.  It doesn't show in my list of services.  This is terrible customer service.