Cancellation refund

3 replies
483 views
Translate

I am unable to cancel my subscription, it does not appear on my App Store under "subscription".

iOS

This topic is closed to new replies. Start a new post to keep the conversation going.

J

Jenky5E39

Participant

I'm having the same problem honey and mine says it was purchased to the Google Play store but when I go into Google app Play store it doesn't show an active subscription and I need to cancel mine cuz it just took $77 out of my checking account

Translate

Ria Tagra

Inspiring

Hi @Jenky5E39

We are looking into this. We will get back to you as soon as possible.

Regards

Ria

Translate

Ria Tagra

Inspiring

Hi

Please double check the source from where you bought the subscription. Try the below steps and let us know if that helps.

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.

Cancel subscription: iOS

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.

Refund purchase

Regards

Ria

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.