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Johapaty
Participant
July 23, 2026
Answered

Cancelled my Adobe free trial on day 7 but was still charged and haven't received a refund: what to do and when will I get my money back?

  • July 23, 2026
  • 1 reply
  • 16 views

Muy buen día, he cancelado la suscripción Premiun al 7mo día del uso gratis, pero no he recibido el reembolso del pago. Me gustaría tener información de que debo hacer y cuando tendré mi dinero de vuelta

    Correct answer Amal Jaiswal

    Hi there


    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    July 23, 2026

    Hi there


    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal

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