Question

Cancelled subscription

Forum|Forum|5 months ago
December 12, 2025
1 reply
61 views

I canceled my subscription but you are still trying to take money from my credit card. Please stop this is unacceptable.

Cancel subscription

Amal.

Legend

Hi there

Hope you are doing well and thanks for reaching out.

I have checked your Adobe account linked with the Adobe ID you are using on this community and found an active plan for AI Assistant for Acrobat.

This is something better handled by our billing team here https://adobe.ly/4rQtcum. Please click on the contact us button in the lower right corner to start the process.

~Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded