Cancelled subscriptions

Question

Good morning Adobe

There seems to be a mistake. I have never subscribed to the standard plan and only to the Adobe Acrobat Premium version but I have cancelled it before the free trial ended. I now had to install the app again after cancelling everything and now when I opened the app it says im still subscribed to premium.

My card has also been receding fraudulent activities and I have cancelled it.

Kind regards

Welding,D

Tariq Ahmad · Answer

Hi dionn�_6387,

Thanks for reaching out.
For refund and cancellation requests, please visit this article: https://adobe.ly/45M29rg. All fields of the request form are mandatory.

Let us know if you have further questions.

Best regards,
Tariq | Adobe Community Team | Meet Acrobat Studio

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