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Participant
Mar 26, 2023 11:12 AM UTC
Question

Cancelling the annual subscription with refund

Guys, help me please. Yesterday acrobat removed the fee from my card(I forgot to cancel the trial), at the same moment I filled the form to cancel it and to get refund by the link I found on this site. Now it's 22 hours from initial purchase, I just checked the subscription status, it's cancelled, but i can use it until it ends(25.03.24) and I got no refund. Please help me, how can I get refund?

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1 reply

Souvik Sadhu
Legend
Mar 27, 2023 5:42 PM UTC

Hi @Ева290757402ys3,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind checking if you are eligible for refunds from the features post: Want to cancel your subscription? Check if you are

 

Let me know if this works.

 

-Souvik

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