Cancelling the annual subscription with refund

Question

Guys, help me please. Yesterday acrobat removed the fee from my card(I forgot to cancel the trial), at the same moment I filled the form to cancel it and to get refund by the link I found on this site. Now it's 22 hours from initial purchase, I just checked the subscription status, it's cancelled, but i can use it until it ends(25.03.24) and I got no refund. Please help me, how can I get refund?

S_S · Answer

Hi @Ева290757402ys3,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Would you mind checking if you are eligible for refunds from the features post: Want to cancel your subscription? Check if you are

Let me know if this works.

-Souvik

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