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Participant
Jul 13, 2023 6:44 AM UTC
Question

Cannot convert your file

Having hard time to convert my file to pdf these past 3 days, thought ive been converting files almost everyday without problem not until last few days.

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3 replies

Participant
Jul 13, 2023 6:51 AM UTC

I am having the same issue, is there a resolution to this. Pls adv if anyone knows the answer to this. 

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Scott310550284vez
Participant
Jul 13, 2023 10:14 AM UTC

I agree, can someone help me as a mentor? I'm losing a considerable amount consistently. I'm confused and the boardwalk dots are very intriguing to process and this file is dusted and parched, no liquid😁

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Souvik Sadhu
Legend
Jul 19, 2023 9:33 AM UTC

Hi @Geraldine31051534exl7 @Scott310550284vez @Ali310516767eik,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

When you say, "having a hard time converting," would you mind briefing us more on the issues you experience? 

Do you see any error messages? If yes, please attach a screenshot of the error you see.

 

If not, please share a screen recording of the workflow you are following along with a few more pieces of information: 

1. The App version of Acrobat Reader Mobile you use (go to Profile-> About Adobe Acrobat);

2. The OS[Android/iOS] and its version.

 

Look forward to hearing from you.

 

-Souvik

 

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