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Cannot log-in adobe ID in Acrobat Adriod APP

Access denied

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Legend

Hi Alany,

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

Participant

im having issues loggin into my account to install Acrobat on my computer i need assistance

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Legend

Hope you are doing well. Thanks for writing in!

Would you mind letting us know the issues you experienced when trying to install the app?

Let me know how it goes.

-Souvik

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Legend

Hi Alany,

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

Translate

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