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Marta36135061ihvq
Participant
October 17, 2024
Question

Cannot log in to my payable account on my phone

  • October 17, 2024
  • 1 reply
  • 221 views

I installed Adobe App on my I phone and I don't have an option to log in to Arobe account there. The options available are log in through Facebook, Google, Adobe but not via email. I tried to log through Adobe but it is about the cloud. How can I use my payable Adobe account on my phone? 

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
October 17, 2024

Hi @Marta36135061ihvq

 

I hope you're doing well, and thank you for reaching out to us.

To help you with the login process, please follow these steps:

  1. On the login screen, you'll see options to sign in with Google, Facebook, or Apple.
  2. Below these options, look for the text "Already have an Adobe ID?"
  3. Tap on the "Sign in or Sign up" link.
  4. This will direct you to a new screen where you can enter your email address to log in using your Adobe ID.

If you encounter any issues during this process or need further assistance, please don't hesitate to reach out to us.

 

~Amal

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