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Participant
Oct 9, 2021 2:29 PM UTC
Question

Cannot Open pdf Document on iPad

I am trying to open a pdf document on my iPad I received via email and saved in the Adobe App on the iPad.  The error message states, "This form requires Adobe Acrobat Reader DC for MAC or Windows." What work-around can I try to get the file to open?  This is very frustrating in that I do not have a MAC or Laptop.  Thank you!

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2 replies

Ria Tagra
Ria Tagra
Inspiring
Nov 8, 2021 7:36 AM UTC

Hi!

 

 Could you please help me with the affected file. Please share you file at https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html and then share the link with us.

 

Thank you for your time and cooperation. Your response awaited.

 

Regards

Ria

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Test Screen Name
Legend
Oct 9, 2021 3:42 PM UTC

There is no work around. The message is correct. I don't say this is a good thing. Adobe have had decades to fix this, I guess they have other priorities.

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