Cannot send e-signature file as it keeps saying it is having issues with server

Question

Having issues sending file for e-signature.  After hitting review and send it says preparing and then gives message that it is unable to send.  Anthony

Souvik Sadhu · Answer

Hi @Anthony34989215n1se,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat you use (go to Profile-> About Acrobat);

2. The OS [Android/iOS] and its version;

3. A screen recording of the event for better understanding.

Look forward to hearing from you.

-Souvik

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