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Participant
October 8, 2018
Question

Cannot send flattened copy in version 18.09.14

  • October 8, 2018
  • 2 replies
  • 1101 views

Hi,

I use the app on a daily basis and since the last two updates I can no longer send any of the documents in a flattened version so that they can’t be altered at the other end.

I have also found that the latest versions no longer auto populate the subject of the email as it has previously.

Can you please fix as I am sending legal documents on a daily basis.

This topic has been closed for replies.

2 replies

Community Manager
December 15, 2018

Hi farmersc18384822,

We just released Acrobat Reader 18.12.00 to the App Store on December 14, 2018.

This release offers the flattening option in Acrobat's Settings > Preferences.

Please see the updated forum FAQ document for more details about the option.

How to share a flattened copy of a PDF document

Would you please update to 18.12.00 and let us know if it works for you?

Thank you.

P.S. The Adobe user forum for the Acrobat Android app is Acrobat Reader for Android phones and tablets

Community Manager
October 8, 2018

Hi farmersc18384822,

The "Share Flatten Copy" option is no longer available via the new Share feature in Acrobat 18.09.13 or later.

But, there is a way to generate a flattened copy in Acrobat.  Please take a look at this forum document.

How to share a flattened copy of a PDF document

Please give it a try and let us know if it's feasible for your workflow.

Sorry for the inconvenience caused.

Participant
October 15, 2018

Hi,

Yes the print option is successful with Apple products. THANKS.

How do I also share a flatt copy with the android app for a few of my other staff th are using that platform ?

Regards.