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Pachara5C90
Participant
August 9, 2021
Question

Cannot use after payment

  • August 9, 2021
  • 2 replies
  • 284 views

I already paid (1 month sub.) today but I cannot use merging function. After selecting a file for merging, sysytem asks me to pay again. Please help. Thank you.

 

I attached a payment reciept as  below.

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    2 replies

    Ria Tagra
    Ria Tagra
    Inspiring
    August 15, 2021

    Hi All,


    Hope you are doing well.

     

    We are sorry, you're having difficulties. This was a known issue, however we fixed it. Please update your application and you will not face any difficulty further. If issue continues to persist after update please do let us know.

     

    You response awaited.

     

    For more help: https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#manage-subscriptions

     

    Regards 

    Ria

    І
    Ілля5EF8
    Participant
    August 12, 2021

    I have the same problem

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