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Anita27397540ulqm
Participant
April 22, 2023
Answered

cant download lease agreement

  • April 22, 2023
  • 2 replies
  • 794 views

 

 

i'm trying to download a lease agreement this is the message I keep getting saying to upgrade to latest version of adobe reader i'm trying to open a PDFS your PDF viewer may not be able to display this time of document i need help pls 

Correct answer S_S

Hi @Anita27397540ulqm,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

The issue you see is due to the architecture of the PDFs that are linked on the website. These files are viewable on the desktop version of the application.

 

Hope this clarifies your question.

 

-Souvik

2 replies

D
d_1464
Participant
March 16, 2025

Can't download it in the iOS app and also cannot see the page of the signatures

D
d_1464
Participant
March 16, 2025

Im paying around  $20 per month for the adobe subscription and I can't do simple tasks like download a lease agreement on the app 

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
April 29, 2023

Hi @Anita27397540ulqm,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

The issue you see is due to the architecture of the PDFs that are linked on the website. These files are viewable on the desktop version of the application.

 

Hope this clarifies your question.

 

-Souvik

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