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Shameece25310867axk4
Participant
Aug 13, 2022 11:08 PM UTC
Question

CANT EDIT DOCUMENTS

This issue is persistent!!! Last person told me I logged in via fb?? I haven't changed anything yet my auto renew is on !! And haven't been able to use my $9.99 subscription FOR 2 MONTHS!!!!!!!! I want a refund and this fixed asap 

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    1 reply

    Souvik Sadhu
    Souvik Sadhu
    Legend
    Aug 15, 2022 8:26 PM UTC

    Hi Shameece,

     

    I hope you are doing well. I am sorry for your experience.

     

    I have already shared all the details we have related to your subscription issue with the engineering team. I will get back to you as soon as I receive any updates. 

     

    Thanks,

    Souvik.

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