Skip to main content
Simon318145391l94
Participant
Aug 22, 2023 8:19 AM UTC
Question

Cant find subscription on android phone

Hi

Can't locate subscription on android phone. Signed up for 7 fay trial of Adobe pro as I was trying g to open a .ai file and the pop-up came up. Looked in google subscriptions but it's not there, any ideas. 

 

Thanks

    This topic is closed to new replies. Start a new post to keep the conversation going.

    4 replies

    Souvik Sadhu
    Souvik Sadhu
    Legend
    Sep 5, 2023 6:37 AM UTC

    Hi @Simon318145391l94,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile's subscription.

     

    If you cannot see the subscription details, you might have received an email from your store when signing up. 

     

    You can use the link in the email to check for further subscription details.

     

    Hope this helps.

     

    -Souvik

    Translate
      Simon318145391l94Author
      Participant
      Sep 12, 2023 12:04 PM UTC

      Hi, thanks for the reply. 

      I have received no emails from Adobe or Google for this transaction. I am down $100+ and it will renew next year. Any ideas what to do?

      Translate
      Valerie26207784pzm5
      Participant
      Sep 12, 2023 12:32 PM UTC
      Who

      val
      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices