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Simon318145391l94
Participant
August 22, 2023
Question

Cant find subscription on android phone

  • August 22, 2023
  • 1 reply
  • 596 views

Hi

Can't locate subscription on android phone. Signed up for 7 fay trial of Adobe pro as I was trying g to open a .ai file and the pop-up came up. Looked in google subscriptions but it's not there, any ideas. 

 

Thanks

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 5, 2023

    Hi @Simon318145391l94,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile's subscription.

     

    If you cannot see the subscription details, you might have received an email from your store when signing up. 

     

    You can use the link in the email to check for further subscription details.

     

    Hope this helps.

     

    -Souvik

      S
      Simon318145391l94Author
      Participant
      September 12, 2023

      Hi, thanks for the reply. 

      I have received no emails from Adobe or Google for this transaction. I am down $100+ and it will renew next year. Any ideas what to do?

      V
      Valerie26207784pzm5
      Participant
      September 12, 2023
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