Cant save a copy

Question

I've always saved a copy of my pdf to my One Drive. All of a sudden tonight I'm getting an error saving has failed try later.

Amal. · Accepted Answer

Hi there,Hope you're all doing well.This issue has been fixed in the latest June update of the Acrobat Android app. Please go to the Play Store, update the app to the latest version, then restart your device and check if the issue is gone.If you still face any problems or need more help, just let us know,  we're happy to help!

sprinklr-integration-user · Answer

Hi @susanne_4710

I hope this message finds you well. Thank you for reaching out to us.

To better assist you with the issue you're encountering, could you please provide some additional details? Specifically, it would be helpful to know:

The exact steps or workflow you are following when attempting to save the file to OneDrive.
A screenshot of the error message or any prompts you’re seeing—this will help us pinpoint the issue more effectively.
If possible, a short video recording of the process and the issue occurring would provide further clarity and allow us to understand the situation better.

These details will enable us to offer more accurate and targeted assistance.

~Amal

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