Cant see acrobat files on new samsung phone

Forum|Forum|2 years ago
February 6, 2024
1 reply
1305 views

I have changed my new mobile phone to samsung s24 ultra. And used smart switch to transfer all the files to new phone including acrobat pdfs. But in new phone cant see my all files like the way I had saved in old phone. Plz suggest how I can access them. I think I had not saved them in document cloud in old phone. Thanks

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jane-e

Community Expert

@vaibhav352714425f88

I've moved your post from Creative Cloud Services to Acrobat Reader Mobile for you.

Do you still have your old phone? If the files were saved in the document cloud, you will see them when you log in. If they were saved on the old phone, that's where they are.

Jane

V

vaibhav352714425f88Author

Participant

Thanks Jane for your time. Actually you are right they were saved on device that too on SD card. But when I transferred them to new samsung phone using there smart switch app only may be half of the files transferred not all. Still having the old phone but what to do now to get all the files ??