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Participant
November 17, 2020
Question

Cant sign into mobile adobe document cloud account

  • November 17, 2020
  • 1 reply
  • 360 views

I am unable to sign in on my android adobe account. It gives me the options to sign in with google, facebook and apple. However i have an subscription and i click on the bottom where it says allready have an account. Click sign in and it does nothing. Go to subscriptions, sign in. Does nothing. Please help. 

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1 reply

Adobe Employee
November 17, 2020

We apologise for the inconvenience faced by you. Can you please try clearing the app's data ? To clear app data Open Settings app -> Apps -> Adobe Acrobat -> Storage -> Clear data. Do remember that clearing data would reset your local Settings of reader app.
Let us know if this helps.
Thanks
Acrobat Android Team