Cant use my premium acoount

Question

I already purchased the monthly premium but I can't access

Amal. · Answer

Hi Jieselle

Hope you are doing well and sorry for the trouble. As you are unable to use the premium services

What happens when you try to use the premium services, Do you get any error message? If yes, please share the screenshot of the same for a better understanding.

Also, please logout of the application and reboot the device once and relogin with the same Adobe ID and password and check

Regards

Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.