Cant use my premium acoount

Forum|Forum|4 years ago
May 11, 2021
1 reply
559 views

I already purchased the monthly premium but I can't access

Install update and subscribe

This topic has been closed for replies.

Amal.

Community Manager

Hi Jieselle

Hope you are doing well and sorry for the trouble. As you are unable to use the premium services

What happens when you try to use the premium services, Do you get any error message? If yes, please share the screenshot of the same for a better understanding.

Also, please logout of the application and reboot the device once and relogin with the same Adobe ID and password and check

Regards

Amal

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