Cashing

Question

My app keeps crashing when I open a pdf. My app is up to date Ive tried deleting and reinstallIve cleared cacheIts been like this for at least a week

kate_4514 · Accepted Answer

The app is up to date and my android phone. I think the issues started to appear after the app updated but I don't know for certain.

When I open pdfs it works fine. Its only when I open forms to fill in thats when it wont allow me to even view them before backing out onto the main page or out of the app completely.

There was no error message. The app just backs out of backd out of the form or the app occasionally freezes.

justlearn · Answer

@kate_4514 the question is what did you do before last week:Did you update the oprating system? When you open the PDF, is it the same PDF that keeps crashing? IF so, did you try a different PDFWhat happens when you crash? Was there an error message?

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