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M292169410m0n
Participant
Apr 3, 2023 11:59 AM UTC
Question

Change email on subscription

Hi, is there any way to transfer the subscription account to another email? Meaning using the other email to log in and disabling the current one. I know I can just cancel this and create a new subscription with the other email but just trying to avoid that way

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1 reply

Souvik Sadhu
Souvik Sadhu
Legend
Apr 5, 2023 2:13 PM UTC

Hi @M292169410m0n,

 

Hope you are doing well. Per the description, you want to change your email address. 

 

Since this is a mobile-based subscription, you will need to wait out the current period of your subscription, then proceed with purchasing the subscription on a new account. 

 

I understand this will be a long shot, but this will be the only option since the subscription is tied through your device's store.

 

You might try changing the email address from here: https://account.adobe.com/profile/, but I cannot guarantee this will work.

 

Hope this clarifies your question.

 

-Souvik

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