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January 13, 2026
Question

Change Mail

  • January 13, 2026
  • 1 reply
  • 43 views

Hey.

I recently purchased the creative cloud subscription, but I was in a hurry and seems to have type it incorrectly. There is just a single alphabet missing which makes me un-accessible to that mail. Now I cannot change it because it requires access to the mail as I need to enter the OTP. Now what do I do?
Please someone help me!!!!

1 reply

Jeffrey_A_Wright
Legend
January 13, 2026

Mahi, thanks for posting to this public discussion forum. If you are unable to change your email address by following the steps listed at https://adobe.ly/49BpxZd, then you will need to contact us directly at https://adobe.ly/4pGWKZk so a member of our team can help you. I recommend you use a different device to reach us, as Mahi, your previous attempt to contact us was disconnected, and you have also been redirected to this public forum. ^JW