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Participant
March 2, 2017
Answered

Changes made in PDF file was not shown in iphone 7

  • March 2, 2017
  • 1 reply
  • 2094 views

Hi, everyone

Yesterday I used Adobe Acrobat XI pro to edit a PDF and click "save" once. The change made in my desktop computer was displayed properly., and then I sent the pdf to email and opened the email with iphone 7. However, the change made could not be displayed on iphone 7 and iphone 5S.

If I clicked "save" more then once, or the pdf file was saved as another file, then the changes made were displayed properly in both iphone and desktop computer.

Is there compatibility issue between Acrobat and IOS10?

Thanks

This topic has been closed for replies.
Correct answer maple647

Hi Maple647,

I apologize for the delay in response.

I would request you to please check the private message. I have shared the email via private message so that you can share your document with us.

Regards,

Akanchha


I installed Acrobat reader in Iphone 7, and the PDF file was read properly. Therefore, it seems the issue is related to  PDF viewer in iphone 7.

1 reply

AkanchhaS8194121
Legend
March 2, 2017

Hi Maple647,

There shouldn't be any compatibility issue with the mobile application.

Is it Adobe Acrobat Reader that you are using as mobile application?

Also, Is it just one particular document which is causing problem or its same with the multiple document?

Regards,

Akanchha

maple647Author
Participant
March 3, 2017

Hi, Akanchha :

May I have your email? I could forward the pdf to you, and you could open the file by windows 10 and Iphone to compare the difference.

Thanks

Maple647

AkanchhaS8194121
Legend
March 6, 2017

Hi Maple647,

I apologize for the delay in response.

I would request you to please check the private message. I have shared the email via private message so that you can share your document with us.

Regards,

Akanchha