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Kf3355705
Participant
September 11, 2024
Question

Changing Saved Signature and initials

  • September 11, 2024
  • 1 reply
  • 363 views

Hi, I have my signature saved for PDF forms, along with my spouse's signature and I need to delete his signature because it's causing issues signing documents as it's only giving the option for his signature and that won't work. It has to be my signature and I can't find it anywhere and it isn't popping up when trying to sign documents. Please help!

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
September 11, 2024

Hi @Kf3355705

 

Hope you are doing well and thanks for reaching out.

 

What is the version of the OS and the Acrobat Reader mobile app you are using? To check the version tap on the profile icon > About Adobe Acrobat.

 

What happens when you try to delete the saved signature on the Acrobat Reader mobile app? A small video recording of the steps you are taking would be very helpful. 

 

Please try the steps below and see if that works:

Go to Fill and Sign > the saved signatures will appear > Tap on the minus sign next to it to delete the signature, once deleted you will get the option to add a new signature/initial.

 

For more information, please check the help page https://adobe.ly/4dW1Yet

 

Let us know how it goes.

 

~Amal

 
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