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Andrew24136459qflm
Participant
Apr 21, 2022 11:55 AM UTC
Question

Charged for trial subscription

I signed up for a trial and was charged 9.99. I canceled my subscription and the money wasn't refunded. Theres no help desk phone number or email on your app. What's up with that?

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    1 reply

    Souvik_98
    Souvik_98
    Inspiring
    Apr 21, 2022 2:37 PM UTC

    Hello Andrew,

     

    Hope you are doing well. As per the above description, you are facing issues with refund not crebited to your bank even after you cancelled the subscription. I am sorry for the experience.

     

    However, this issue could be better handled by our billing team. For additional information, please check your private messages.

     

    Hoep this helps.

     

    Regards,

    Souvik.

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