HelloI cancelled this subscription long time ago but I have been charged on for this cancelled subscription .multiple months

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Nikolaos30689084o5wt

Participant

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Charged on canceled subscription

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Hello
I cancelled this subscription long time ago but I have been charged on for this cancelled subscription .multiple months

Cancel subscription

Amal.Correct answer

Legend

Hi there

Hope you are doing well and thanks for reaching out. We are sorry for the trouble.

To know more about the cancellation and refund process, please check the help article https://adobe.ly/46shrBC

~Amal

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joseph_5311

Participant

I had the same issue, my subscription renewed yesterday and I haven't used any of its benifits, 34$ to cancel it is outrageous. What can I do to waive this unnecessary fee

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Amal.Correct answer

Legend

Hi there

Hope you are doing well and thanks for reaching out. We are sorry for the trouble.

To know more about the cancellation and refund process, please check the help article https://adobe.ly/46shrBC

~Amal

^AD

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T

taryn_9497

Participant

Hi, I just had the same issue.

I cancelled my subscription and I was just charged again.

I have cancelled my subscription again but I don't want this to happen again and I would like to receive the latest payment back.

Can anyone advise?

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Amal.

Legend

Hi there

Hope you are doing well and thanks for reaching out.

I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have the Acrobat Pro desktop application. Our billing team can better handle this. Visit https://adobe.ly/3GrXjFU click on the contact us button at the lower right corner to start the chat.

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