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Hi @katharina_0205

I hope this message finds you well.

Upon reviewing your Adobe account associated with the Adobe ID you’re using on this community platform, I can confirm that you have already been in contact with our billing team. I’m happy to inform you that your refund request has been successfully processed from our side.

Please note that it typically takes between 10 and 14 business days for the refunded amount to appear in your account, depending on your financial institution’s processing times.

If you have any further questions or if there's anything else we can assist you with, feel free to reach out. We're here to help!

Thank you for your patience, and have a wonderful day ahead.

~Amal