Skip to main content
Participant
Nov 12, 2025 8:28 PM UTC
Answered

Charges

Apple says they are not charging me. You say you are not charging me. The bank says you specifically are charging me stop charging me!

 

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Nov 13, 2025 3:36 PM UTC

Hi @Mystic_life4263,

 

Hope you are doing well. Sorry for the experience with billing.

 

When it comes to working with billing and transactions through the Apple App Store, we have very limited options on our side and no control over how the transactions are handled.

The permissions are restricted and limited to Apple only.

 

For more information about this, please refer to the article here: https://adobe.ly/3LAVUyY


Regards,
Souvik.

3 replies

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Nov 13, 2025 3:36 PM UTC

Hi @Mystic_life4263,

 

Hope you are doing well. Sorry for the experience with billing.

 

When it comes to working with billing and transactions through the Apple App Store, we have very limited options on our side and no control over how the transactions are handled.

The permissions are restricted and limited to Apple only.

 

For more information about this, please refer to the article here: https://adobe.ly/3LAVUyY


Regards,
Souvik.

Translate
Participant
Nov 20, 2025 9:27 PM UTC

According to Apple, I have never had an Apple ID with that Gmail account. Cancel my subscription.

Translate
Amal.
Legend
Nov 20, 2025 9:55 PM UTC

Hi there 

 

Hope you are doing well. 

 

To know more about the cancellation and refund process/policy please go through the article https://adobe.ly/3KboFSe as suggested in the previous response.

 

~Amal

Translate