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micheles20572004
micheles20572004
Participant
March 7, 2019
Question

Cloud Issue

  • March 7, 2019
  • 1 reply
  • 1552 views

Hi, I have a problem using owncloud or nextcloud. With PC, IPad or IPhone I can open pdf files and make modifications and quickly reply the modify to all users of cloud. With Android tablet or phone I receive the modify but if I open pdf files and I make modify there's not

Update to cloud. 6 month ago it was possible. Can you explane me where is the noise?

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
March 7, 2019

Hi Micheles,

As you have mentioned above, you make the modification on the PDF in Adobe Acrobat Reader application.

Then you reply to the users of the cloud (ownCloud and Nextcloud). How exactly you reply to the user of the cloud?

As per the application working, once you modify the document you can share it using the Share icon or you can update it to Document Cloud.

Would you please help us with the exact workflow you do on PC, iPad, and iPhone?

Also, let us know what happens when you try the same on the Android device.

We will be waiting for your response.

Regards,

Meenakshi

micheles20572004
micheles20572004Author
Participant
March 7, 2019

Hi sir, we have a nextcloud platform connected by many users with

differents login. If a windows user makes a modify to a pdf file, in few

seconds the file will be updated to all. If an Apple user (iPad or iPhone)

makes a modify will be updated to all. If a Android user makes a modify we

have the confirm that file is saved but there's not update to all. Only in

modify mode we have the problem because if an android user creates a new

pdf file on local and force the sync, the file will be updated to all. We

have the problem only with pdf files (xls or jpg extension work properly).

With the same platform and architecture 6 months ago all worked fine...

Regards

Il gio 7 mar 2019, 22:04 meenakshin83966505 <forums_noreply@adobe.com> ha

scritto:

Cloud Issue created by meenakshin83966505

<https://forums.adobe.com/people/meenakshin83966505> in *Acrobat Reader

for Android phones and tablets* - View the full discussion

<https://forums.adobe.com/message/10967635#10967635>

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