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Claudia2511569152o0
Participant
June 27, 2023
Question

Cloud Speicher

  • June 27, 2023
  • 1 reply
  • 352 views

Gespeicherte Daten in Cloud auf Handy erscheinen nicht auf Ipad

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    June 29, 2023

    Hi @Claudia2511569152o0,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    Have you checked if the Adobe Logo appears below the file name? If not, the file is not available on the cloud, so you cannot see the files on your iPad.

     

    Let us know if this is not the case, and we will look further into the issue.

     

    Also, another option to check if the files are available on the cloud is to log in to https://acrobat.adobe.com/link/documents/ and see if the files are available there.

     

    -Souvik

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