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Participant
July 23, 2022
Question

Cloud Storage Sign In - No Keyboard!

  • July 23, 2022
  • 1 reply
  • 452 views

Acrobat on iPad prompts me to sign in to my existing OneDrive account and does not present me with a keyboard to type the email or password. This makes Acrobat useless to me as I have tons of PDF's stored there.

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1 reply

S_S
Community Manager
Community Manager
July 26, 2022

Hello Brian,

 

I hope you are doing well. I am sorry for your experience with  Acrobat Reader Mobile.

 

I tried to reproduce the process at my end and could sign in to a OneDrive account without issues.

 

It looks more like a gltich from iOS than Acrobat Reader Mobile. I suggest you restart the device once and then check if you are able to fill in the details.

 

Let me know if it helps.

 

Thanks,

Souvik.