Cobrança irregular.

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Fiz uma assinatura com 7 dias grátis e fui cobrado no primeiro dia. Cancelei logo em seguida mesmo assim fui cobrado. Experiência ruim com a parte de assinatura

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erika_4140

Participant

verifiquei que havia 2 cobrancas pada o mesmo produto. Fui cancelar e imediatamente fui cobrada no cartao. poderiam verificar para estornar?

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Souvik Sadhu

Legend

Hi @erika_4140,

Hope you are doing well. Thanks for writing in!

I checked the email address that you registered on the community, and saw an active subscription for Creative Cloud All Apps.

The board you have written is mainly to deal with Acrobat Reader for Mobile.

In this scenario, I suggest reaching out to our billing team on Social Media.

They can be reached at:

Facebook @ Adobe

X (formerly Twitter) @ AdobeCare.

Hope this helps.

Regards,
Souvik.

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