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Duarte628
Duarte628
Participant
June 10, 2026
Answered

Cobro de 7 días de prueba

Tome 7 días de prueba y me cobraron el mes

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      Tariq Ahmad DarCorrect answer
      Community Manager
      June 10, 2026

      Hello ​@Duarte628 ,

       

      Thanks for sharing your concern. We understand this situation can be frustrating.

       

      Please refer to the following article for guidance on Acrobat Reader Mobile and Adobe Scan Premium subscriptions, including trial cancellations, billing inquiries, subscription management, and refund-related requests:

       

      https://adobe.ly/4v33Drt

       

      The article addresses the most common scenarios and outlines the available next steps for assistance.


      ~Tariq

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      2 replies

      Claudia_madu
      Claudia_madu
      Participant
      June 22, 2026

      Me pasó lo mismo, por una prueba gratis me cobraron un mes y no tengo una suscripción activa para cancelarla. Lo más grave es que quienes hacen el cobro dicen que ellos no tienen nada que ver con  el cobro, que simplemente recaudan con mi información financiera que adobe jo tiene por que pasar a otras empresas. Cómo si fueran conscientes del fraude.

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      Community Manager
      Tariq Ahmad DarCommunity ManagerCorrect answer
      Community Manager
      June 10, 2026

      Hello ​@Duarte628 ,

       

      Thanks for sharing your concern. We understand this situation can be frustrating.

       

      Please refer to the following article for guidance on Acrobat Reader Mobile and Adobe Scan Premium subscriptions, including trial cancellations, billing inquiries, subscription management, and refund-related requests:

       

      https://adobe.ly/4v33Drt

       

      The article addresses the most common scenarios and outlines the available next steps for assistance.


      ~Tariq

      Translate
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