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neila_9874
Participant
Oct 15, 2024 11:38 PM UTC
Question

Cobro por cancelar suscripción

Buenas Tardes, 

 

saludos cordiales, realice la cancela suscripción me hiceron un cobro de 489804 cop

 

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1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
Nov 21, 2024 3:32 AM UTC

It looks like you cancelled an annual subscription, and you got charged the early termination fee. That is a standard condition in the contract terms. The early termination fee is half of the remaining due.

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