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Barracudo_Bavekast3885
Participant
October 3, 2025
Question

Combinar archivos

  • October 3, 2025
  • 1 reply
  • 116 views

Estoy teniendo problemas al combinar archivos en pdf, solo lampalicacion web y mobil me arrojan un aviso de "error al combinar archivo" cabe decir que cuento con la licencia de adobe Acrobat Premium.

1 reply

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
October 5, 2025

@Barracudo_Bavekast3885 sounds like you aren't in the right app...I would sign out of the Adobe Acrobat Reader app (both mobile and web) and then clear the history, cache and cookies of your web browser and sign back in with the Adobe ID that you made the purchase to the Adob Premimum.  

m
Amal.
Community Manager
Amal.Community Manager
Community Manager
October 6, 2025

Hi there 

 

++ Adding to the discussion 

 

Is this an issue with a particular PDF File or with all the PDFs? Please try with a different set of PDF files and check. 

 

Also share the version of the Acrobat mobile app and the OS you are using? Tap on the profile icon > About Acrobat and try updating it to the latest version available on App/Play Store and see if that helps.

 

If it still doesn't work, a small video recording of the steps you are taking and the issue as it occurs would be very helpful for further troubleshooting.

 

~Amal

B
Barracudo_Bavekast3885Author
Participant
October 6, 2025

gracias...

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